Nothing has impacted the nature and work of business, government, and non-profit organizations more than information technology (IT). While IT’s impact can be classified as positive in nature, this is not to say that IT hasn’t also provided more than its share of headaches. However, this has not prevented IT from embedding itself in almost every business process in every organization. Whether it is simply managing existing IT investments, determining how and where to invest future IT budgets, or determining which technology solutions best fit your organization’s needs, there is a great deal of complexity to any decision made which impacts IT.